Return Policy

14 Day Return Policy

Personal Computers, Desktop Computers, Laptops, Printers, Scanners, and any other products purchased from PCDirect2you.com, which have not been opened, may be returned to PCDirect2you.com for a refund. A return authorization number (RA #) must be requested by email at customerservice@pcdirect2you.com.

The RA # and the Ship to Address must be clearly printed on the shipping label. The package must be insured and returned via UPS or FEDEX and the tracking number must be emailed to customerservice@pcdirect2you.com. The shipment must be received by PCDirect2you.com no later than 14 days of your receipt of shipment. Any item received late will not be accepted, and will be returned.

Computers purchased from PCDirect2you.com which have been opened are subject to a 20% restocking fee to be deducted from the total amount the customer is refunded.

Additionally all returns which were shipped free will be charged a Flat Shipping Fee of $25 which will reduce your refund.